Coconut Grove #18 Host

Flanigan's Enterprises, Inc.; Miami (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid vacation after one year

Health insurance programs available

401K plan with immediate eligibility

Shift meals at 50% off

Job summary

A hospitality company in Miami is seeking Friendly Hosts to ensure a warm welcome for guests. The role involves greeting guests, managing seating arrangements, and providing excellent service. Candidates should maintain cleanliness in the dining area and complete required certifications for responsible service. This position offers benefits including paid vacation, health insurance, and a 401K plan.

Qualifications

• Greets guests with Flanigan’s 'Smile Talk'.
• Communicates guest’s questions or concerns to Manager.
• Maintains cleanliness in the foyer and host station.
• Five-day work week.

Responsibilities

• Manage the flow of seating and field inquiries.
• Ensure the wait area is clean and stocked.
• Answer telephone calls and direct inquiries.
• Maintain lobby cleanliness and restock menus.
• Assist with opening/closing duties and shift changes.
• Ensure restroom cleanliness.
• Uphold Florida Responsible Vendor and food safety requirements.

Skills

Cheerful and courteous temperament

Ability to engage with guests

Ability to manage a waitlist

Communication skills

Neat and clean professional image

Ability to lift up to 50 lbs.

Education

Florida Responsible Vendor program certification

Food safety certification

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off