Lake Worth #12 Host

Flanigan's Enterprises; Town of Florida (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Shift meals at 50% off

Job summary

Flanigan’s Enterprises is seeking a friendly host/hostess to greet guests, manage seating, and maintain an organized foyer. You will greet guests with a warm smile, manage the wait list, and assist guests throughout their visit to ensure an excellent dining experience.

The role requires strong English communication, the ability to lift up to 50 lbs, and adherence to Florida food safety standards. Join a team that values hospitality and teamwork.

Qualifications

• Friendly, welcoming demeanor.
• Ability to communicate clearly with guests and staff.
• Proactive in assisting guests and managing seating.

Responsibilities

• Greet guests warmly and seat them promptly.
• Manage wait list and host/hostess station.
• Answer phones and direct guests to proper staff.
• Assist with opening/closing duties and shift changes.

Skills

Hospitality mindset

Customer service

English language

Job description

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off