West Kentucky Allied Services Case Management Systems VISTA

AmeriCorps & Senior Corps; Kentucky; On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

Childcare assistance if eligible

Choice of Education Award or End of St

Education award upon successful

Stipend

Training

Job summary

West Kentucky Allied Services, Inc. (WKAS) seeks a dedicated VISTA to modernize client records and case management workflows from Mayfield, KY. This full-time, 365-day service year will digitize backlogged files and build scalable processes to strengthen service delivery for families.

Auditing records, configuring a centralized database, and creating standardized intake forms are core duties. Eligible members may receive Federal Non-Competitive Eligibility after successful completion of service.

Responsibilities

• Audit and categorize historical paper files, including 2021 tornado records, and create a prioritized digitization plan.
• Select, configure, and test a centralized digital case management database tailored to agency workflows.
• Develop standardized digital intake forms, data entry protocols, and client outcome tracking processes.
• Digitize priority records and pilot digital intake and case management workflows with active client cases to identify and resolve system issues.
• Write a comprehensive user manual and train WKAS case managers and administrative staff to maintain the system beyond your service year.

Skills

Community Organization

Computers/Technology

General Skills

Non-Profit Management

Team Work

Job description

Who We Are

West Kentucky Allied Services, Inc. (WKAS) is a Community Action Agency providing anti-poverty programs, energy assistance, and emergency relief to low-income individuals and families across Western Kentucky.

Where We Are Located

This position is based in Mayfield, KY, in Graves County. Known for its resilience and neighborly support following the 2021 tornado, Mayfield offers strong community connections and a welcoming rural setting.

What You Will Do

As the Case Management Systems VISTA, you will help modernize WKAS’s client records and case management systems. You will audit paper files accumulated since the disaster, configure a digital database, develop standardized intake and recordkeeping procedures, and organize the transition of backlogged records into the new system. Your work will help case managers access information more efficiently and connect families with support.

Why You Should Join

Gain hands-on experience in database configuration, records management, and social service operations. Build practical skills while creating a lasting system that strengthens WKAS’s ability to serve its community. Eligible members may receive one year of Federal Non-Competitive Eligibility (NCE) following successful completion of service.

Program Dates

11/16/2026 - 11/15/2027 (365 days of full-time service).

How to Get More Info

Visit www.wkas-ky.org or contact Dr. Uppinder Mehan at [e-mail] or [phone].

Member Duties

• Audit and categorize historical paper files, including 2021 tornado response records, and create a prioritized digitization plan.
• Select, configure, and test a centralized digital case management database tailored to agency workflows.
• Develop standardized digital intake forms, data entry protocols, and client outcome tracking processes.
• Digitize priority records and pilot digital intake and case management workflows with active client cases to identify and resolve system issues.
• Write a comprehensive user manual and train WKAS case managers and administrative staff to maintain the system beyond your service year.

Program Benefits

• Childcare assistance if eligible
• Choice of Education Award or End of Service Stipend
• Education award upon successful completion of service
• Stipend
• Training

Skills

• Community Organization
• Computers/Technology
• General Skills
• Non-Profit Management
• Team Work