WellSky EMR Configuration Lead for Clinical Transformation

JobDiva, Inc.; Franklin (TN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

401(k) program

Employee Assistance Program

Job summary

NTT DATA's client seeks a Clinical EMR Configuration / Business Analyst with deep WellSky EMR experience to drive configuration, QA, and conversion workflows for healthcare transformation initiatives. You will guide clients through EMR conversions, ensuring accurate configuration and measurable business value while collaborating with clinical, technical, and operational stakeholders.

The role emphasizes requirements gathering, workshop facilitation, process discovery, and documentation of

Qualifications

• 5+ years hands-on WellSky EMR experience including configuration, implementation, workflows, testing, deployment, and support.
• 7+ years of experience with Azure DevOps for Agile project delivery, requirements management, test coordination, defects, and release governance.
• 7+ years in Agile environments supporting large-scale healthcare implementations and digital transformation.

Responsibilities

• Lead end-to-end configuration and customization of WellSky EMR solutions per clinical, regulatory, and business requirements.
• Analyze WellSky modules, workflows, data structures, and configuration settings for implementation and conversion initiatives.
• Collaborate with client stakeholders to map current-state workflows and identify process improvements.
• Capture requirements through interviews, workshops, and documentation of BRDs/FRDs and user stories.
• Perform current-state and future-state analyses, gap assessments, and business process modeling.
• Develop and manage BRDs, FRDs, user stories, acceptance criteria, and traceability matrices.
• Oversee EMR configuration activities ensuring governance, adoption, and transformation goals.
• Provide support for WellSky conversions, design validation, and deployment readiness.
• Facilitate discovery workshops and design sessions to translate business needs into scalable configurations.
• Drive QA activities including test strategy, defect triage, and validation plans.
• Advise on optimizing clinical workflows and operational efficiency using WellSky and related technologies.
• Collaborate with clinical SMEs, business leaders, architects, and operations to deliver transformation outcomes.
• Utilize Azure DevOps to manage backlogs, user stories, defects, and delivery tracking.
• Participate in Agile ceremonies and provide recommendations to improve delivery processes.
• Prepare executive status reports and risk assessments for clients and leadership.

Skills

WellSky EMR configuration

Stakeholder management

Requirements gathering

BRDs/FRDs

Agile methodologies

Executive communication

Process improvement

Critical thinking

Tools

Azure DevOps

Job description

NTT Data's Client is seeking a Clinical EMR Configuration / Business Analyst with strong clinical systems experience to support EMR configuration, QA, conversion workflows, and healthcare transformation initiatives, with a focus on WellSky implementations. This consulting role will play a key part in guiding clients through EMR conversion programs, ensuring configuration accuracy, driving process improvements, and collaborating across clinical, technical, and operational stakeholders. The ideal candidate brings strong analytical and consulting skills, stakeholder management capabilities, excellent communication, and the ability to think critically in fast-paced Agile environments while delivering measurable business value.

Day-to-Day Responsibilities
Lead end-to-end configuration and customization of WellSky EMR solutions, ensuring alignment with clinical, operational, regulatory, and business requirements.
Perform detailed analysis of WellSky application modules, workflows, data structures, and configuration settings to support implementation, optimization, and conversion initiatives.
Partner with client stakeholders to assess current-state clinical workflows, identify process improvement opportunities, and align EMR solutions with business objectives.
Demonstrated experience in requirements gathering, stakeholder interviews, workshops, process discovery sessions, and documentation of business and functional requirements.
Strong ability to perform current-state/future-state analysis, gap assessments, root cause analysis, and business process modeling.
Experience creating and managing Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, acceptance criteria, process flows, and traceability matrices.
Lead and support EMR configuration activities, ensuring alignment with clinical best practices, compliance requirements, and organizational transformation goals.
Provide consulting support for WellSky conversion and implementation programs, including solution design validation, configuration governance, and deployment readiness.
Facilitate requirements discovery workshops, stakeholder interviews, and solution design sessions to translate business needs into scalable EMR configurations.
Drive quality assurance activities, including test strategy development, defect triage, validation planning, and client sign-off support.
Advise clients on optimizing clinical workflows, operational efficiency, and user adoption through effective utilization of WellSky and related healthcare technologies.
Collaborate with cross-functional teams including clinical SMEs, business leaders, technical architects, and operations teams to deliver end-to-end transformation outcomes.
Leverage Azure DevOps to manage project backlogs, user stories, defects, testing artifacts, and delivery tracking while ensuring adherence to project governance standards.
Participate in Agile ceremonies and provide consulting recommendations to improve delivery processes, team effectiveness, and project outcomes.
Prepare and present executive-level status reports, risk assessments, solution recommendations, and implementation progress updates to client and leadership teams.
Identify, analyze, and mitigate project risks, issues, and dependencies, providing proactive recommendations to ensure successful program delivery.
Develop and maintain client-facing documentation including business requirements, solution design documents, process flows, gap assessments, and implementation roadmaps.
Serve as a trusted advisor to clients by providing industry insights, healthcare technology best practices, and strategic recommendations for EMR transformation initiatives.

Basic Qualifications:
5+ years of hands-on WellSky EMR experience including solution configuration, implementation, workflow design, testing, deployment, and production support.
Demonstrated expertise in configuring WellSky modules, clinical workflows, assessments, forms, care plans, security roles, user permissions, and reporting functionality.
Strong executive, stakeholder, and client-facing communication skills, with the ability to effectively facilitate workshops, present recommendations, and influence decision-making.
Proven track record of applying critical thinking, strategic problem-solving, and consulting best practices to drive successful healthcare transformation outcomes.
7+ years of experience leveraging Azure DevOps for Agile project delivery, requirements management, test coordination, defect tracking, and release governance.
7+ years of experience working in Agile environments, supporting large-scale healthcare implementations, system enhancements, and digital transformation initiatives.
Extensive experience partnering with business, clinical, and technical stakeholders to gather requirements, define solution approaches, and translate business needs into scalable technology solutions.
Ability to successfully manage multiple client priorities, deliverables, and project workstreams while maintaining a high standard of quality and stakeholder satisfaction.
Experience serving as a trusted advisor to clients, providing strategic recommendations, industry best practices, and guidance on healthcare technology adoption and process improvement

#LI-NorthAmerica
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is [ 60- 65 $ W2 range ]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits


About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com


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