Wellness Studio GM - Sales & Operations Leader

Elements Massage; Carlsbad (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Free massage & skincare services

Competitive pay and bonus structure

Job summary

Elements Massage in Carlsbad, CA is seeking a Studio Manager to oversee sales and studio operations. The role requires strong leadership, a focus on guest services, and the ability to implement effective policies and procedures.

You will manage a team, coordinate schedules, and drive growth in a wellness-focused environment. The ideal candidate has proven management experience, excellent communication, and a customer-service mindset.

Qualifications

• Experience in management including sales/operations roles.
• Strong leadership with ability to guide a team efficiently.
• Ability to implement structure, policies and procedures.
• Customer service oriented and responsive to client needs.
• Excellent verbal and written communication skills.
• Strong interpersonal abilities and project management skills.
• Willingness to work flexible days, nights, weekends and holidays.
• MindBody Software experience is a plus.

Responsibilities

• Oversee sales and operations for a Massage Therapy studio.
• Lead, coach, and motivate staff to deliver excellent guest experiences.
• Develop and enforce policies, procedures, and standards.

Skills

Management experience

Leadership

Customer service

Communication

Organization

Problem solving

Interpersonal skills

Flexible schedule

Training & motivation

Tools

MindBody

Job description

Elements Massage in Carlsbad, CA is seeking a Studio Manager to oversee sales and studio operations. The role requires strong leadership, a focus on guest services, and the ability to implement effective policies and procedures.

You will manage a team, coordinate schedules, and drive growth in a wellness-focused environment. The ideal candidate has proven management experience, excellent communication, and a customer-service mindset.