Wellness Studio General Manager — Lead Sales & Operations

Elements Massage; Scottsdale (AZ); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

PTO (Paid Time Off)

Profit sharing

Free massage therapy services

Job summary

Elements Massage seeks a Studio Manager to oversee sales and operations for a wellness massage studio in Scottsdale. The role focuses on driving guest satisfaction, revenue growth, and efficient studio operations.

The successful candidate will lead a team, implement policies, and ensure smooth day-to-day execution, including scheduling, payments, and service quality. Flexibility for evenings/weekends is required.

Qualifications

• Experience leading teams in sales and/or operations with a focus on guest experience.
• Ability to implement structure, policies, and procedures for smooth operations.
• Strong interpersonal and communication skills for cross‑functional collaboration.
• Customer service oriented with problem solving and delegation abilities.
• Willingness to work flexible days/hours, including nights, weekends, and holidays.

Responsibilities

• Oversee sales and operations for a Massage Therapy wellness studio.
• Lead and develop staff to ensure excellent guest experiences and efficiency.
• Implement operational policies, procedures, and performance standards.
• Utilize MindBody software to manage bookings, scheduling, and reporting.
• Collaborate with franchise owners and studio teams to meet targets.

Skills

Leadership

Team management

Customer service oriented

Problem solving

Organizational skills

Project management

Communication skills

Flexibility

Interpersonal skills

Tools

MindBody Software

Job description

Elements Massage seeks a Studio Manager to oversee sales and operations for a wellness massage studio in Scottsdale. The role focuses on driving guest satisfaction, revenue growth, and efficient studio operations.

The successful candidate will lead a team, implement policies, and ensure smooth day-to-day execution, including scheduling, payments, and service quality. Flexibility for evenings/weekends is required.