Studio Manager & Front Desk Lead — Wellness Growth

WellBiz Brands, Inc.; San Mateo (CA); In loco; USD 28.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly pay

Performance bonuses

Commission opportunities tied to sales

Preventative healthcare

CalSavers Roth IRA

Sick Pay

Complimentary massage or facial (20+ h

Descrizione del lavoro

Elements Massage San Mateo is seeking an Assistant Manager to lead day‑to‑day studio operations across the front desk team, massage therapists, and estheticians. This in‑studio role emphasizes people leadership, smooth operations, and delivering a high‑quality client experience.

You will support onboarding, scheduling, and performance, while helping drive membership growth, retail sales, and skincare service adoption. A calm, hands‑on leader with strong communication will thrive here.

Competenze

• 2 years of spa management is preferred.
• Leadership or supervisory experience in a membership‑driven environment (wellness, fitness, spa, or hospitality).
• Experience managing or supporting both sales and service teams.
• Familiarity with scheduling systems, POS software, and studio operations.
• Interest in skincare, facials, or wellness services is a plus.

Mansioni

• Support and oversee daily operations of the studio
• Lead, coach, and support front desk staff, massage therapists, and estheticians
• Help onboard, train, and support new team members across all roles
• Support scheduling, coverage, and workflow for front desk and service providers
• Reinforce service standards, client experience expectations, and brand values
• Assist with membership growth, retail sales, and skincare service adoption
• Address client concerns with professionalism and care
• Maintain a clean, organized, and welcoming studio environment
• Partner with the Area Manager on performance, communication, and team culture

Conoscenze

People leadership

Studio operations

Team coaching

POS software

Scheduling systems

Strumenti

POS software

Scheduling systems

Descrizione del lavoro

Elements Massage San Mateo is seeking an Assistant Manager to lead day‑to‑day studio operations across the front desk team, massage therapists, and estheticians. This in‑studio role emphasizes people leadership, smooth operations, and delivering a high‑quality client experience.

You will support onboarding, scheduling, and performance, while helping drive membership growth, retail sales, and skincare service adoption. A calm, hands‑on leader with strong communication will thrive here.