Wellness Studio GM - Sales & Operations Leader

Elements Massage; California; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off (PTO)

Free massage & skincare services

Competitive pay and bonus structure

Job summary

Elements Massage is seeking a Sales/Operations Manager to oversee sales and daily operations for a Massage Therapy wellness studio. The role emphasizes leading a team, implementing policies, and delivering excellent customer service.

The ideal candidate has management experience across sales and operations, strong communication, and the ability to work flexible hours including nights and weekends. Medical benefits and PTO are among the offered perks.

Qualifications

• Experience in management including but not limited to sales/operations/general management.
• Excellent leadership to guide a team and ensure smooth operations.
• Ability to implement structure, policies, and procedures.
• Customer service oriented mindset.
• Strong verbal and written communications skills.
• Interpersonal skills with confident communication.
• Strong organization and problem-solving abilities; capable of delegation.
• Flexible days/hours including nights, weekends and holidays.
• Competent trainer and motivator.

Responsibilities

• Oversee sales and operations for a Massage Therapy wellness studio.
• Lead and develop the studio team to meet targets and service standards.
• Implement and enforce policies, procedures, and best practices.
• Ensure high-quality customer experience and retention.
• Collaborate with franchise owners and staff to optimize operations.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Organizational skills

Flexible scheduling

Trainer/mentoring

Tools

MindBody Software

Job description

Elements Massage is seeking a Sales/Operations Manager to oversee sales and daily operations for a Massage Therapy wellness studio. The role emphasizes leading a team, implementing policies, and delivering excellent customer service.

The ideal candidate has management experience across sales and operations, strong communication, and the ability to work flexible hours including nights and weekends. Medical benefits and PTO are among the offered perks.