Wellness Studio Client Experience Lead

BodyShape; Los Angeles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

BodyShape LA is seeking an energetic front-desk ambassador to greet clients, manage the check-in/out process, and guide guests through wellness journeys. You will also help manage social media engagement and content, keeping a vibrant, on-brand voice across platforms.

Ideal candidates excel in hospitality, communication, and organization, with a passion for wellness and beauty. Join a team that values warmth, presentation, and community in a studio atmosphere.

Qualifications

• Experience greeting clients and managing front desk tasks.
• Ability to educate clients about wellness services.
• Strong communication and organization skills.
• Familiarity with social media platforms is a plus.

Responsibilities

• Greet clients and manage check-in/out with warmth.
• Handle calls, texts, and emails and manage the booking schedule.
• Educate clients on services and benefits to maximize their experience.
• Assist and guide clients through setting up wellness treatments when needed.
• Maintain a clean, inviting studio environment throughout the day.

Skills

Front desk

Customer service

Communication

Social media engagement

Wellness knowledge

Job description

BodyShape LA is seeking an energetic front-desk ambassador to greet clients, manage the check-in/out process, and guide guests through wellness journeys. You will also help manage social media engagement and content, keeping a vibrant, on-brand voice across platforms.

Ideal candidates excel in hospitality, communication, and organization, with a passion for wellness and beauty. Join a team that values warmth, presentation, and community in a studio atmosphere.