Wellness Studio Associate Sales Service Guest Experience

Perspire Sauna Studio of Green Valley; Henderson (NV); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Free Snacks

FREE Team Member IR Sauna Sessions

Flexible schedule

Job summary

A health and wellness studio in Henderson, NV, is looking for a Wellness Studio Associate to provide excellent customer service and sell memberships. Candidates should have sales and customer service experience, be willing to work on weekends, and possess strong interpersonal skills. Responsibilities include greeting guests, conducting tours, and maintaining studio cleanliness. The position offers a competitive hourly rate, commission, and free IR sauna membership.

Qualifications

• 1 year of sales experience required.
• 1 year of customer service experience required.
• Experience in a spa or wellness environment is a plus.

Responsibilities

• Greet guests by name and with enthusiasm.
• Promote the benefits of IR Saunas and value of memberships.
• Sell memberships in a commission-based atmosphere.
• Maintain a clean facility and assist with studio tours.

Skills

Customer service

Sales

Interpersonal skills

Time management

Multitasking

Tools

MindBody software

Job description

Benefits

• Free Snacks
• FREE Team Member IR Sauna Sessions
• Flexible schedule

Position

Wellness Studio Associate (Sales, Service & Guest Experience), also known as our Membership Sales & Service position.

Do you have a passion for health and wellness? Are you a customer service and sales rockstar? If so, this may be the role for you! This position is primarily responsible for customer service, maintaining a clean studio environment, and selling memberships to guests. Our Membership Sales Associates are critical to our business because they set the pace for every guest’s experience which impacts our company's growth on a daily basis.

Must have general availability, including weekends

Current Job Location Opportunities: 140 S Green Valley Parkway, suite 122, Henderson NV 89012

Studio Hours: M-F 7am-8pm, Sat & Sun 7am-6pm

Preferred Experience

Sales - 1 Year, Customer Service - 1 Year

Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

Compensation

Competitive Hourly Rate + Commission + Free IR Sauna Membership

Paid Training

Primary Responsibilities

• Greet guests by name and with enthusiasm
• Promote the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership
• Understand and speak to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
• Sell memberships in a commission-based atmosphere
• Use our software to manage appointments and make sales. MindBody software experience is a plus!
• Accommodate members, making them feel relaxed and welcome
• Administer studio tours for new guests
• Answer all questions about services and the facility
• Provide consistent, top-notch guest service
• Maintain clean facility and studio appearance
• Assist with turnover/cleaning of individual sauna rooms
• Maintain and organize the facility’s towel supply area
• Assist with administrative duties such as database entry and membership assistance

Traits for Success in This Role

• Willing to work in and promote a team oriented environment
• Results driven and motivated to meet or exceed sales targets
• Passionate for health and wellness
• Completely comfortable with the sales process both in person and over the phone
• Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members
• Consistently show a positive attitude & take responsibility for own actions
• Good time management skills and the ability to multitask

About Us

Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

Infrared Saunas are proven to:

• Increase clarity of the skin (acne, psoriasis, eczema)
• Reduce stress and promote relaxation
• Detox at the cellular level
• Burn calories (increased heart rate allows for caloric burn)
• Ease muscle tension, joint aches, and pains
• Lower Blood Pressure

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation. We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Our Core Values: R.I.S.E.

• Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships
• Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them
• Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation
• Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand

You can read more about our GREEN VALLEY studio here: www.Perspiresaunastudio.com/nv/green-valley

In order to apply for the Membership Sales Associate position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire!