Wellness Studio Ambassador Membership Advisor

StretchLab; San Jose (CA); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive compensation

Discounted memberships

Commission paid on sales

Opportunities for growth

Bonus based on performance

Job summary

A fitness and wellness company in San Jose is seeking a Studio Ambassador/Wellness Advisor to assist with membership sales and client management. The ideal candidate will have strong sales and customer service skills. Responsibilities include generating leads, booking intro classes, and maintaining studio cleanliness. This part-time position offers competitive compensation, discounted memberships, and potential bonuses based on performance.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Goal-oriented with an ability to achieve sales in memberships.
• Fluent in English with excellent communication skills in person, phone, and email.

Responsibilities

• Assist the Studio Manager with the sales process of lead generation and closing.
• Book and confirm intro classes for new members.
• Manage the front desk to greet clients.
• Conduct tours of the facility to establish relationships.
• Participate in events to promote the club.
• Book quality appointments to meet monthly sales quota and follow up with leads
• Participate in events to promote the club
• Ensure the studio is clean and tidy

Skills

Sales skills

Communication skills

Customer service skills

Goal-oriented

Tools

CRM software

Job description

StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist training ensures that their clients receive a world-class stretching session.

Position:

The purpose of the Studio Ambassador/Wellness Advisor is to assist the Studio Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Wellness Advisor also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Responsibilities:

Assist the Studio Manager with the sales process of lead generation, follow up, and close

Book and confirm intro classes

Manage the front desk to greet and check-in clients and prospects when they enter the studio

Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants

Maintain an acceptable level of personal sales production

Emphasize and enforce the objectives of the club as a fitness and wellness provider

Present available services to current or prospective members

Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

Ensure the studio is clean and tidy

Other duties as assigned

Requirements:

Excellent sales, communication, and customer service skills required

Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail

Ability to learn and use the Studio CRM software system

Ability to stand or sit for up to 8 hours throughout the workday

Must be fluent in English and have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Daily and/or occasional travel may be required

Compensation & Perks:

Competitive compensation based on experience

Discounted memberships

Commission paid on sales

Opportunity for a bonus based on performance

Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Type: Part-time