Wellness Store Shift Lead: Guest Experience & Team Lead

Pressed; El Segundo (CA); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Pressed seeks a Shift Lead to guide our wellness-focused guests through engaging experiences, product sampling, and confident selling. You will mentor teammates and uphold Pressed standards while ensuring smooth daily store operations.

The role emphasizes guest-centric service, teamwork, and the ability to adapt in a fast-paced retail environment, with flexibility for nights, weekends, and holidays.

Qualifications

• Experience in food service, hospitality, or retail.
• Strong guest-first communication and interpersonal skills.
• Ability to lead by example and collaborate with team.

Responsibilities

• Deliver an exceptional, friendly guest experience and ensure warm goodbyes.
• Engage guests with product sampling and storytelling about ingredients and benefits.
• Drive sales by recommending products and enrolling members in loyalty programs.
• Model elevated service and teamwork to exceed sales goals.
• Open and close the store, and complete daily checklists like Zenput.

Skills

Guest Experience

Sales & Upselling

Team Leadership

Communication

Food & Beverage Service

Flexibility

Job description

Pressed seeks a Shift Lead to guide our wellness-focused guests through engaging experiences, product sampling, and confident selling. You will mentor teammates and uphold Pressed standards while ensuring smooth daily store operations.

The role emphasizes guest-centric service, teamwork, and the ability to adapt in a fast-paced retail environment, with flexibility for nights, weekends, and holidays.