Wellness Shift Lead – Flexible Hours & Guest Experience

Pressed; Berkeley, Northern (CA, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Pressed is seeking a Shift Lead to guide guests on their wellness journey, lead by example, and foster a warm, connected store environment. You will prepare and serve products, mentor teammates, and drive sales through confident product storytelling.

You will manage daily operations, maintain store standards, and uphold safety and compliance while supporting a fast-paced team focused on exceptional guest experiences.

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and storytelling about ingredients and benefits.
• Drive sales by recommending products and enrolling members in loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure store achieves 100%.
• Support and guide fellow team members throughout the shift.

Skills

Guest Experience

Team Leadership

Communication

Food Service

Retail Experience

Safety & Compliance

Physical Stamina

Job description

Pressed is seeking a Shift Lead to guide guests on their wellness journey, lead by example, and foster a warm, connected store environment. You will prepare and serve products, mentor teammates, and drive sales through confident product storytelling.

You will manage daily operations, maintain store standards, and uphold safety and compliance while supporting a fast-paced team focused on exceptional guest experiences.