Wellness Specialist - San Francisco, CA

WorkCare, Inc.; San Francisco (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

WorkCare, Inc. seeks a Wellness Specialist to plan, coordinate, and deliver holistic workplace wellness initiatives across multiple dimensions of well‑being.

You will lead engagement for assigned client locations, integrating onsite, virtual, and digital tools to promote preventive care and sustained participation. You will adapt programs to client culture, educate employees on benefits, and coordinate wellness activities while ensuring privacy, compliance, and professional practice in a hybrid

Qualifications

• Education, behavior change support and program coordination.
• Referral to appropriate resources as needed.
• Non-diagnostic wellness activities only (educational emphasis).

Responsibilities

• Lead onsite and virtual wellness programs addressing stress management, mental well-being, injury prevention, physical activity, sleep, ergonomics, disease prevention, tobacco cessation, and related topics.
• Serve as the primary contact for wellness services at assigned client locations, building relationships with employees and stakeholders.
• Educate employees on available wellness resources and benefits to support informed participation.

Job description

Job Summary

The Wellness Specialistis responsible forplanning, coordinating, and deliveringholistic workplace wellness initiatives that promote multiple dimensions of well‑being—including physical, mental, emotional, and social well‑being—among employees. This role functions as the lead wellness advocate and primary wellness resource for assigned client locations/regions and exercises independent judgment to adapt wellness strategies that support engagement, prevention, and risk reduction.

The Wellness Specialist integrates onsite engagement, virtual programming, and digital wellness tools to support preventive care, healthy lifestyle behaviors, reduced health risks & injury prevention, and sustained employee participation. Depending on assignment, the role may serve as an onsite wellness lead, a hybrid onsite/virtual Specialist, or a regional wellness resource supporting multiple client locations.

This role emphasizes education, behavior change support, program coordination, and referral toappropriate resources. It does not include clinical diagnosis or medical treatment.

Essential Duties And Responsibilities

Wellness Program Leadership & Engagement

• Lead the planning and delivery of onsite and virtual wellness programs addressing stress management, mental well‑being, injury prevention, physical activity, sleep, ergonomics, disease prevention, tobacco cessation, and related wellness topics.
• Serve as the primary point of contact for wellness services with assigned clients or locations,establishingstrong relationships with employees and key stakeholders.
• Facilitate group education sessions, workshops, wellness challenges, stretch and flex programs, lunch‑and‑learns, and special wellness events tailored to workforce needs.
• Exercise independent judgment in adapting approved wellness programming, outreach methods, and engagement strategies to align with client culture and workforce demographics.
• Champion participation in the digital wellness platform and guide employees in sustained engagement with wellness tools and initiatives.
• Educate employees on available wellnessresources and benefits, supportinginformed participation aligned with individual wellness interests and goals.

Onsite & Virtual Support

• Plan and conduct scheduled onsite wellness visits at assigned client locations.
• Performnon‑diagnostic wellness screenings and assessments(e.g., blood pressure, grip strength, functional movement screenings, office ergonomic assessments) for educational and wellness purposes only, following established protocols and training.
• Independently manage scheduling, travel planning,logistics, and coordination to ensure consistent program delivery and a high quality participant experience.
• Provide ongoing virtual wellness education and engagement between onsite visits.
• Offer evidence informed lifestyle education and behavior change support using approved coaching and motivational techniques, referring employees to appropriate clinical, benefits, or community resources as needed.

Data, Reporting & Continuous Improvement

• Track participation, engagement and program outcomes using established reporting tools
• Analyze trends in participation, engagement, andutilizationto identify strengths and opportunities for improvement.
• Evaluate wellness program effectiveness based on engagement metrics, participant feedback, and client definedobjectives.
• Prepare summaries and insights for wellness leadership and client stakeholders to support decision making and program optimization.
• Identifyopportunities for program enhancements, outreach improvements, or workflowefficienciesand recommend solutions.

Collaboration, Compliance & Professional Practice

• Collaborate with regional and national wellness team members to ensure consistent service delivery and alignment with organizational standards.
• Maintain confidentiality and professionalism in all employee and client interactions.
• Ensure wellness initiatives align with applicable privacy, safety, and workplace health guidelines; follow organizational policies related to OSHA, HIPAA aligned practices, and documentation.
• Exercise sound professional judgment in addressing complex or sensitive situations, escalating appropriately when issues fall outside role scope.
• Maintain professionalexpertiseby staying current with workplace wellness trends, behavior change science, and engagement best practices.

Program Administration & Strategic Support

• Oversee administration of wellness challenges, incentives, and recognition programs in accordance with established guidelines.
• Support client onboarding, program scheduling, and coordination of wellness initiatives.
• Contribute to refinement of wellness tools, templates, and processes to enhance efficiency and scalability.
• Perform other related duties as assigned to supportwellnessprogram quality and growth.