Wellness Spa Sales & Guest Experience Associate

Massage Envy; Flowood (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Competitive base pay

Medical, dental & vision

401(k) matching

Referral bonus

Employee assistance

Flexible schedule

Product training

Product discount

Job summary

Massage Envy Flowood is seeking a friendly, customer-focused sales associate to support daily operations at our Flowood, MS location. You will engage guests, explain Total Body Care options, and help them select services and products.

You will assist in booking appointments, processing payments, and contributing to a welcoming, high-performance client experience. We offer an hourly wage, benefits, and flexible scheduling.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail sales experience

Customer service

Math & computer skills

Education

High school diploma

Job description

Massage Envy Flowood is seeking a friendly, customer-focused sales associate to support daily operations at our Flowood, MS location. You will engage guests, explain Total Body Care options, and help them select services and products.

You will assist in booking appointments, processing payments, and contributing to a welcoming, high-performance client experience. We offer an hourly wage, benefits, and flexible scheduling.