Wellness Shift Lead – Morning Member Experience

YMCA of Greenville; Greenville (SC); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Earned Wages advance

Free individual Y membership with 75%

50% Discount on Programs

20% Discount on Personal Training

12% Retirement Contribution

403b Retirement Savings Plan

Job summary

YMCA of Greenville is seeking a Wellness Associate II to provide shift leadership to the wellness staff and deliver excellent service to members and program participants. This part-time role includes greeting guests, scheduling appointments, answering questions, and maintaining a clean, organized wellness floor during morning shifts.

The position requires availability on weekdays from 4:50 AM to 9:00 AM and offers a supportive, mission-driven team culture.

Qualifications

• High School Diploma/GED required.
• Three years of experience in wellness.
• Six months in a leadership or supervisory role.
• At least one year of customer service/public relations experience.
• Passion for healthy living and helping others reach goals.
• Detail-oriented with strong organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Provides day-to-day operational supervision to Wellness staff team.
• Schedules staff team.
• Assists manager in training of part-time staff members as directed.
• Provides leadership of daily activities.
• Guides staff in responding to member questions/concerns.
• Delivers exemplary customer service.
• Enforces YMCA and Wellness Department rules and policies.
• Maintains a clean, safe, and well-organized work area.
• Gives facility tours and orientations to new or prospective members as needed.
• Promotes Y memberships, programs, services, and discounts.
• Provides accurate responses to all member/guest requests.
• Explains memberships, programs, services, and hours of operation.
• Adheres to boundaries with consumers and required abuse risk training.
• Follows procedures for managing high-risk activities and supervising consumers.

Skills

Customer service

Leadership

Communication

Multi-tasking

Organizational skills

Education

High School Diploma/GED

Tools

CPR/First Aid

Blood Borne Pathogen

Child Abuse Prevention training

Job description

YMCA of Greenville is seeking a Wellness Associate II to provide shift leadership to the wellness staff and deliver excellent service to members and program participants. This part-time role includes greeting guests, scheduling appointments, answering questions, and maintaining a clean, organized wellness floor during morning shifts.

The position requires availability on weekdays from 4:50 AM to 9:00 AM and offers a supportive, mission-driven team culture.