Wellness Sales Specialist — Membership & Gifts

Massage Heights - Washington Heights; Houston (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus pay

Employee discounts

Wellness resources

Flexible scheduling

Growth opportunities

Paid training

Digital workspace

Commission-based pay

Descripción de la vacante

Massage Heights - Washington Heights is seeking a sales-focused guest services professional to drive memberships and gift card sales while delivering outstanding service in a spa environment.

The role emphasizes promoting massage therapy and skincare services, educating guests on offerings, and maintaining positive relationships with members and guests. A friendly, energetic demeanor and strong communication are essential for success in this team-oriented setting.

Formación

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsabilidades

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest's needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Conocimientos

Guest service

Communication

Sales experience

Team player

Tech savviness

Herramientas

Basic computer software

Descripción del empleo

Massage Heights - Washington Heights is seeking a sales-focused guest services professional to drive memberships and gift card sales while delivering outstanding service in a spa environment.

The role emphasizes promoting massage therapy and skincare services, educating guests on offerings, and maintaining positive relationships with members and guests. A friendly, energetic demeanor and strong communication are essential for success in this team-oriented setting.