Spa Wellness Sales Pro - Grow Memberships & Wellness

Massage Heights - Strongsville; Strongsville (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and…

Job summary

Massage Heights - Strongsville is seeking energetic team members to deliver exceptional guest experiences while meeting sales goals. You will promote wellness services, educate guests on treatments, and maintain client relationships in a fast-paced spa environment.

We offer flexible scheduling, paid training, growth opportunities, and a digital workspace to support a career in wellness and customer service.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Sales experience

Communication

Team player

Problem solving

Tools

POS systems

Microsoft Office

Job description

Massage Heights - Strongsville is seeking energetic team members to deliver exceptional guest experiences while meeting sales goals. You will promote wellness services, educate guests on treatments, and maintain client relationships in a fast-paced spa environment.

We offer flexible scheduling, paid training, growth opportunities, and a digital workspace to support a career in wellness and customer service.