Wellness Sales Specialist

Massage Heights North Thornton; Los Angeles (CA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Commission opportunities

Job summary

Heights Wellness Retreat is seeking a passionate Sales Specialist to guide guests through personalized membership paths and wellness services. This role emphasizes relationship-building, empathy, and expert communication to present tailored options and close memberships.

Starting pay is $20.00 per hour with commission opportunities. Flexible scheduling with 4–8 hour shifts; full and part-time positions; weekend availability required.

Qualifications

• 1–3 years in sales, guest services, or a wellness-focused environment.
• Previous membership sales experience required.
• Strong ability to connect, listen, and inspire trust.
• Proficient with basic computer software; quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially for resolving customer conflicts.
• Thrives in collaborative team settings.

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily retreat operations including check-in, transitions, and front desk excellence.
• Contact leads to book repeat appointments and services.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Skills

Sales experience

Excellent communication

Customer service mindset

Job description

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources
  
  

At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible.

We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.

Company Uniqueness

• Serene and Tranquil Areas
• Best-in-the-industry equipment
• Innovated therapies – Halo Salt Therapy, Cryotherapy, Lymphatic Drainage Technology and more
  
  

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training, Employee Discounts and more
• Digital Workspace
• Stunning Retreats
• Competitive pay with commission opportunities
  
  

Schedule/Expected work hours

• 4–8-hour day and evening shifts
• Full and part-time positions available
• Must have weekend availability
  
  

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including check-in, transitions, and front desk excellence.
• Contacting leads to book repeat appointments and services.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.
  
  

Qualifications

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership sales is required.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.
  
  

Company Overview – At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.

Core Values

• Anything is Possible
• Lead with Heart
• Purpose over Pride
• Fiercely Obsessed with Success
  
  

Starting pay $20.00 per hour with ability to increase pay through commissions for memberships sold.