Wellness Experience Specialist — Flexible Schedule & Perks

Massage Envy; Noblesville (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Healthcare for full-time employees

6% Matching 401(k)

Paid time off

Life Insurance

Short Term Disability

Employee Assistance Program

Flexible schedule

Training

A free massage, skincare, or stretch 1

40% off all products

Job summary

Massage Envy Hamilton Town Center is hiring to support customers on their wellness journey. The role emphasizes delivering friendly, personalized service, promoting the Massage Envy Wellness Program, and booking services while guiding homecare retail purchases.

You'll contribute to a positive client experience by greeting guests, answering calls and emails, and scheduling appointments. A background in retail or sales helps, and training is provided to deepen knowledge of massage and skincare

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills and multitasking ability.
• Great people skills and ability to build guest relationships.
• Knowledge of massage and skincare services helpful.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and Wellness Program; book future services and retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, emails, questions.
• Grow and retain a client base through in-person and outreach.

Skills

Customer service

Sales experience

Math skills

Communication skills

Multitasking

Tools

POS system

Booking software

Email/phone handling

Job description

Massage Envy Hamilton Town Center is hiring to support customers on their wellness journey. The role emphasizes delivering friendly, personalized service, promoting the Massage Envy Wellness Program, and booking services while guiding homecare retail purchases.

You'll contribute to a positive client experience by greeting guests, answering calls and emails, and scheduling appointments. A background in retail or sales helps, and training is provided to deepen knowledge of massage and skincare