Wellness Sales & Guest Experience Specialist

Massage Envy; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employer-paid healthcare (full-time)

Matching 401(k)

Paid time off (full-time)

Employee referral program

Employee Assistance Program

Flexible schedule

Free massage or skincare service each月

30% off all products

Job summary

Massage Envy Lakeline in Austin, TX, is seeking motivated team members to help deliver Total Body Care experiences. You will greet clients, educate them on services, schedule appointments, and assist with retail sales while building lasting relationships.

We offer a competitive base pay of $15.00-$19.00/hour plus tips, bonuses, and commissions, with employer-paid healthcare for full-time staff and a flexible schedule to support work-life balance.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Math skills

Computer skills

People skills

Total body care knowledge

Job description

Massage Envy Lakeline in Austin, TX, is seeking motivated team members to help deliver Total Body Care experiences. You will greet clients, educate them on services, schedule appointments, and assist with retail sales while building lasting relationships.

We offer a competitive base pay of $15.00-$19.00/hour plus tips, bonuses, and commissions, with employer-paid healthcare for full-time staff and a flexible schedule to support work-life balance.