Front Desk Sales Associate (Full time)

Massage Envy; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive base pay + tips

Bonuses and commissions

Health insurance for full-time

401(k) match for full-time

Paid time off for full-time

Employee referral bonus

Flexible schedule

Training provided

Employee discounts on services and/or

Discounts on products

Job summary

Massage Envy Circle C Ranch is seeking dynamic team members to deliver exceptional customer service and help guests on their wellness journey. You will educate clients about Total Body Care, promote the Wellness Program, and schedule services while assisting with retail recommendations.

Positions include Full-Time and Part-Time options with a flexible schedule. Competitive base pay starts at $15/hour plus tips, bonuses, and commissions, along with benefits for full-time staff and opportunities

Qualifications

• Previous retail or sales experience is preferred.
• Strong math and computer skills with the ability to multitask.
• Excellent people skills and ability to build positive guest relationships.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on the Massage Envy Wellness Program and services; encourage homecare retail purchases.
• Schedule services, answer calls and emails, and manage inquiries to support clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail or sales experience

Math skills

Computer skills

People skills

Tools

POS system

Job description

9600 Escarpment Blvd. Suite 860, Austin, TX 78749 Massage Envy - Koran Winters

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Circle C Ranch, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $15/hour, plus tips, bonuses, and commissions
• Employer-matched healthcare including medical, dental, and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounted massage, skincare, or stretch services each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location