Wellness Sales & Guest Experience Associate

Massage Envy; Village of Rye Brook (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Healthcare plans for full-time

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Product training

Free massage/service monthly

40% off products

Job summary

Massage Envy Rye Brook is hiring to join our team and support guests on their wellness journey. We offer competitive hourly pay ($16.50-$17.50) plus bonuses and commissions, plus health care for full-time staff and a range of benefits.

You will deliver outstanding customer service, educate clients about services, book appointments, and help grow our client base. We value friendly, solution-minded team players with strong math and computer skills, and the ability to multitask in a fast-paced

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Sales能力

Math skills

Computer skills

People skills

Tools

POS system

MS Office

Job description

Massage Envy Rye Brook is hiring to join our team and support guests on their wellness journey. We offer competitive hourly pay ($16.50-$17.50) plus bonuses and commissions, plus health care for full-time staff and a range of benefits.

You will deliver outstanding customer service, educate clients about services, book appointments, and help grow our client base. We value friendly, solution-minded team players with strong math and computer skills, and the ability to multitask in a fast-paced