Wellness Sales & Guest Experience Associate

Massage Envy; Thornton (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employer-paid healthcare for full-time

Paid time off

Employee Assistance Program

Training

Product discounts

Job summary

Massage Envy Thornton is hiring for full-time and part-time roles. You will provide outstanding customer service, educate clients on Total Body Care services, and support the clinic flow by greeting guests and scheduling appointments.

You’ll promote the Wellness Program, assist with bookings, and encourage homecare retail purchases based on provider recommendations. Qualified candidates have retail or sales experience, strong people skills, and an interest in massage and skincare services.

Qualifications

• Experience in retail or sales preferred.
• Ability to multitask and think critically.
• Excellent interpersonal skills and guest relations.
• General knowledge of massage and skincare services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; recommend homecare products.
• Greet clients, schedule services, answer calls, emails, and inquiries.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Customer service

Sales experience

Communication skills

Team player

Job description

Massage Envy Thornton is hiring for full-time and part-time roles. You will provide outstanding customer service, educate clients on Total Body Care services, and support the clinic flow by greeting guests and scheduling appointments.

You’ll promote the Wellness Program, assist with bookings, and encourage homecare retail purchases based on provider recommendations. Qualified candidates have retail or sales experience, strong people skills, and an interest in massage and skincare services.