Wellness Sales & Customer Experience Associate (Hybrid)

Massage Envy; Cordova (TN); Hybrid; USD 32,000 - 60,000; Full time

Benefits offered by this job

Tips included

Healthcare for FT

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training provided

Free monthly service

Product discounts

Job summary

Massage Envy Cordova is hiring for a customer-focused sales/retail role. You'll greet guests, educate on Total Body Care, and book services while growing a loyal client base.

This hybrid position covers four Memphis-area locations with day/evening shifts; full-time benefits include healthcare, 401(k) match, PTO, and ongoing training.

Join a supportive team that rewards performance with tips, bonuses, and commissions, plus staff discounts and a monthly free service.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail experience

Sales experience

Math skills

Computer skills

People skills

Customer service

Job description

Massage Envy Cordova is hiring for a customer-focused sales/retail role. You'll greet guests, educate on Total Body Care, and book services while growing a loyal client base.

This hybrid position covers four Memphis-area locations with day/evening shifts; full-time benefits include healthcare, 401(k) match, PTO, and ongoing training.

Join a supportive team that rewards performance with tips, bonuses, and commissions, plus staff discounts and a monthly free service.