Wellness Sales Concierge

Massage Envy; Dallas (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training

Free monthly service

Product discounts 15%

Job summary

Massage Envy Uptown at West Village in Dallas is hiring for roles that emphasize customer service, wellness education, and client relationship building. You will promote Total Body Care, educate clients about services, and drive bookings and retail sales in a fast-paced retail-clinic setting.

The position offers full-time and part-time options, with flexible hours, comprehensive benefits for eligible employees, and ongoing product and service training to help you grow your career in wellness.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail or sales experience

Math skills

Multitasking

People skills

Knowledge of massage/skin care

Job description

Massage Envy Uptown at West Village in Dallas is hiring for roles that emphasize customer service, wellness education, and client relationship building. You will promote Total Body Care, educate clients about services, and drive bookings and retail sales in a fast-paced retail-clinic setting.

The position offers full-time and part-time options, with flexible hours, comprehensive benefits for eligible employees, and ongoing product and service training to help you grow your career in wellness.