Wellness Resort F&B Supervisor

Civana-Wellness-Resort-and-Sp; Carefree (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Wellness classes access

Shift meal

Resort rates & discounts

Job summary

Civana Wellness Resort & Spa in Carefree, AZ is seeking an experienced supervisor to serve as Manager on Duty for all F&B outlets, ensuring brand standards, guest satisfaction, and seamless service across Terras, Lounge, In-Room Dining, and pools.

You will lead and train F&B team members, manage inventory and ordering, oversee pre-shift briefings, enforce health and safety standards, and collaborate with other departments to deliver CIVANA’s wellness-focused hospitality.

Qualifications

• Minimum 2 years of supervisory experience in a high-volume or luxury F&B environment.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and maintain composure in a fast-paced environment.
• Working knowledge of POS systems and inventory management tools.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Act as Manager on Duty (MOD) for all F&B outlets including Terras, Lounge, In-Room Dining, Pools, and Seed Café.
• Supervise and support F&B team members during service, ensuring smooth operations and effective communication.
• Uphold and ensure brand standards for quality, presentation, and guest service across all venues.
• Proactively resolve guest concerns or service issues in real-time, ensuring prompt and professional resolution.
• Conduct twice-daily pre-shift meetings to communicate updates, expectations, and service priorities.
• Monitor and ensure all team members receive and take their scheduled breaks in compliance with labor regulations.
• Collaborate with outlet managers to manage ordering, inventory, and par levels to maintain adequate supplies and control costs.
• Assist in training and onboarding of new team members to uphold CIVANA’s service culture and operational standards.
• Ensure all health, safety, and sanitation standards are followed in compliance with local and brand regulations.
• Support overall resort initiatives, cross-departmental cooperation, and a culture of wellness and sustainability.

Skills

Leadership

Communication

Problem-solving

Multitasking

POS systems

Inventory management

Tools

Inventory management tools

Job description

Civana Wellness Resort & Spa in Carefree, AZ is seeking an experienced supervisor to serve as Manager on Duty for all F&B outlets, ensuring brand standards, guest satisfaction, and seamless service across Terras, Lounge, In-Room Dining, and pools.

You will lead and train F&B team members, manage inventory and ordering, oversee pre-shift briefings, enforce health and safety standards, and collaborate with other departments to deliver CIVANA’s wellness-focused hospitality.