Wellness Membership Advisor | Front Desk Champion

Elements Massage; Newburyport (MA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical & dental insurance

Paid time off

Complimentary monthly massage or facia

50% off add-ons and gift cards

30% off skincare products

Job summary

Elements Massage Newburyport is seeking a Wellness Membership Advisor to greet clients, manage scheduling, and explain the Elements Wellness Program. You will be the friendly voice on the phone and at the front desk, helping clients choose memberships that fit their self-care goals.

The role offers base pay with commissions, health insurance for full-time staff, and paid time off. Join a 5-location family-owned studio that values education, trust, and growth.

Qualifications

• Experience in front-desk or client-facing roles preferred.
• Excellent verbal and written communication.
• Ability to educate clients about memberships and services.

Responsibilities

• Welcome clients and deliver a warm, professional experience.
• Explain Elements Wellness Program and membership options.
• Handle client check-ins, scheduling, and payments accurately.
• Coordinate with therapists and leadership to maintain a smooth studio operation.

Skills

Customer service

Communication

Sales

Scheduling software

Tools

Office software

Job description

Elements Massage Newburyport is seeking a Wellness Membership Advisor to greet clients, manage scheduling, and explain the Elements Wellness Program. You will be the friendly voice on the phone and at the front desk, helping clients choose memberships that fit their self-care goals.

The role offers base pay with commissions, health insurance for full-time staff, and paid time off. Join a 5-location family-owned studio that values education, trust, and growth.