Wellness Membership Advisor

Massage Heights - KC-Ward Parkway; Kansas City (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and a

Job summary

Massage Heights - KC-Ward Parkway in Kansas City seeks motivated team members to join our wellness-focused retreat. You will help guests learn about massage and skincare services while delivering outstanding, attentive guest experiences daily.

We offer flexible scheduling, paid training, a supportive digital workspace, and opportunities for advancement within a culture built on loyalty, authenticity, and collaboration.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Skills

Guest service

Communication

Sales experience

Computer skills

Positive demeanor

Team player

Tools

Basic computer software

Job description

Massage Heights - KC-Ward Parkway in Kansas City seeks motivated team members to join our wellness-focused retreat. You will help guests learn about massage and skincare services while delivering outstanding, attentive guest experiences daily.

We offer flexible scheduling, paid training, a supportive digital workspace, and opportunities for advancement within a culture built on loyalty, authenticity, and collaboration.