Spa Sales & Wellness Advisor

Heights Wellness Retreat; West Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Growth opportunities

Paid training

Employee discounts

Bonus opportunities

Advancement opportunities

Wellness resources

Paid time off

Training & development

Free food & snacks

Job summary

Massage Heights is a national franchise and owner-operated retreat brand focused on massage and skincare. The role emphasizes membership and gift card sales while delivering outstanding guest service and promoting wellness benefits. We welcome energetic team players who communicate well and enjoy helping guests feel valued.

Join our West Des Moines team for flexible schedules, development opportunities, and a positive, professional environment dedicated to elevating the lives of people we touch.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Sales experience

Communication

Tools

Basic computer skills

Job description

Massage Heights is a national franchise and owner-operated retreat brand focused on massage and skincare. The role emphasizes membership and gift card sales while delivering outstanding guest service and promoting wellness benefits. We welcome energetic team players who communicate well and enjoy helping guests feel valued.

Join our West Des Moines team for flexible schedules, development opportunities, and a positive, professional environment dedicated to elevating the lives of people we touch.