Wellness Member Experience Lead

Stretch Zone; Spring (TX); On-site; USD 17,908 - 19,975; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Paid training and ongoing education

Performance-based commissions and bonuses

Job summary

Stretch Zone in Spring, Texas, seeks a Member Experience Manager to enhance the quality of life for members through practitioner-assisted stretching. The role focuses on creating a welcoming environment, guiding new members, and driving growth and retention through strong relationships and community involvement.

Ideal candidates are positive, organized, and passionate about health and wellness, with experience in customer service or sales. Competitive pay and performance-based commissions are included.

Qualifications

• Experience in customer service, hospitality, fitness, wellness, or sales preferred.
• Professional, positive, and self-motivated personality.
• Comfortable with phone outreach and networking.

Responsibilities

• Welcome every member and guest with enthusiasm.
• Conduct introductory stretch consultations and studio tours.
• Improve member retention through meaningful touch points.
• Build relationships to make clients feel supported.

Skills

Customer service experience

Communication skills

Relationship building

Time management

Goal-oriented mindset

Job description

Stretch Zone in Spring, Texas, seeks a Member Experience Manager to enhance the quality of life for members through practitioner-assisted stretching. The role focuses on creating a welcoming environment, guiding new members, and driving growth and retention through strong relationships and community involvement.

Ideal candidates are positive, organized, and passionate about health and wellness, with experience in customer service or sales. Competitive pay and performance-based commissions are included.