Wellness Front Desk Sales & Guest Experience

Massage Envy; Daphne (AL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Training and development

Free monthly massage/skin service

Product discounts

Job summary

Massage Envy Daphne is seeking motivated individuals to join our team. We offer competitive base pay, bonuses, and commissions, along with employer-paid healthcare for full-time staff and a flexible schedule to support work/life balance.

As part of the Wellness team, you will educate clients on Total Body Care services, book appointments, and help grow a loyal client base while delivering exceptional guest experiences.

Qualifications

• Has retail or sales experience (preferred).
• Excellent math and computer skills and ability to multitask.
• Great people skills and can build relationships with guests.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on services and wellness programs, book future services, and encourage retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls and emails, and addressing questions.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Customer service

Math skills

People skills

multitask

Tools

POS system

Job description

Massage Envy Daphne is seeking motivated individuals to join our team. We offer competitive base pay, bonuses, and commissions, along with employer-paid healthcare for full-time staff and a flexible schedule to support work/life balance.

As part of the Wellness team, you will educate clients on Total Body Care services, book appointments, and help grow a loyal client base while delivering exceptional guest experiences.