Wellness Front Desk & Sales Concierge

Massage Envy; Grand Prairie (TX); Sur place; USD 14 000 - 19 000; Plein temps

Résumé du poste

Massage Envy in Grand Prairie, TX is seeking a front desk associate who delivers exceptional customer service and helps clients feel valued. You will educate guests on our Total Body Care offerings, promote the Wellness Program, and book future services while guiding homecare retail purchases based on service provider recommendations.

The role supports clinic flow with greeting clients, scheduling, calls, emails, and inquiries, while helping to grow and retain a loyal client base through

Qualifications

• Previous retail or sales experience is preferred.
• Excellent math and computer skills with the ability to multitask.
• Strong people skills and the ability to build positive guest relationships.

Responsabilités

• Provide outstanding customer service and make every guest feel valued and understood.
• Educate clients on services and promote the Massage Envy Wellness Program; book future services and encourage homecare retail purchases.
• Greet clients, schedule services, answer phone calls, respond to emails, and handle inquiries to support clinic flow.
• Grow and retain a client base through in-person and phone/email outreach.

Connaissances

Sales experience

Customer service

Multitasking

Math skills

People skills

Computer skills

Outils

Computer skills

Description du poste

Massage Envy in Grand Prairie, TX is seeking a front desk associate who delivers exceptional customer service and helps clients feel valued. You will educate guests on our Total Body Care offerings, promote the Wellness Program, and book future services while guiding homecare retail purchases based on service provider recommendations.

The role supports clinic flow with greeting clients, scheduling, calls, emails, and inquiries, while helping to grow and retain a loyal client base through