Wellness Front Desk & Membership Sales Associate

thejointchiropractic; Downey (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

The Joint Chiropractic in Downey, CA is seeking a Wellness Coordinator to drive membership sales and provide excellent patient service. You will educate patients on wellness offerings and coordinate with team members in a fast-paced clinic environment.

Ideal candidates have at least one year of sales experience, strong phone/computer skills, and a customer-focused mindset. Join a world-class organization committed to health and wellness.

Qualifications

• High school diploma or GED required.
• At least one year of sales experience.
• Experience with point of sale software and handling member accounts.
• Excellent phone and computer skills.
• Strong customer service orientation and communication skills.
• Willingness to learn and grow.
• Office management or marketing experience is a plus.

Responsibilities

• Providing excellent services to members and patients.
• Primary responsibility is to gain memberships to meet sales goals.
• Greet members and patients, check in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Maintain positive relationships with team members.
• Keep the clinic clean and workspace organized.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies.

Skills

Sales experience

Phone skills

Computer skills

Customer service

Communication

Multitasking

Teamwork

Marketing experience

Education

High school diploma or GED

Tools

POS software

Job description

The Joint Chiropractic in Downey, CA is seeking a Wellness Coordinator to drive membership sales and provide excellent patient service. You will educate patients on wellness offerings and coordinate with team members in a fast-paced clinic environment.

Ideal candidates have at least one year of sales experience, strong phone/computer skills, and a customer-focused mindset. Join a world-class organization committed to health and wellness.