Wellness Front Desk Concierge

Massage Envy; Clive (IA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and tips

Sign-on bonus for full-time

Healthcare for full-time employees

401(k) matching

Paid time off

Referral program

Employee assistance program

Flexible schedule

Free massage, skincare or stretch each

Monthly

Product discounts

Job summary

Massage Envy Clive in Iowa is seeking friendly associates to deliver outstanding customer experiences while promoting Total Body Care. You will educate clients on services, book appointments, and encourage homecare retail purchases based on provider recommendations.

We offer full-time and part-time roles with flexible hours, a supportive team, and opportunities for growth. Benefits include tips, training, and a positive work environment that values guests and staff.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on services, selling the Wellness Program, and booking future services.
• Support clinic flow by greeting clients, scheduling services, answering calls/emails, and addressing questions.
• Help grow and retain a client base in-person and through outreach by phone/email.

Skills

Retail/sales experience

Math skills

Computer skills

People skills

Knowledge of massage/skin care

Job description

Massage Envy Clive in Iowa is seeking friendly associates to deliver outstanding customer experiences while promoting Total Body Care. You will educate clients on services, book appointments, and encourage homecare retail purchases based on provider recommendations.

We offer full-time and part-time roles with flexible hours, a supportive team, and opportunities for growth. Benefits include tips, training, and a positive work environment that values guests and staff.