Wellness Experience Specialist – Flexible Schedule

Massage Envy; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Healthcare insurance

401(k) matching

Paid time off

Referral bonus

EAP

Flexible schedule

Free monthly service

Product discounts

Job summary

Massage Envy Bayside is hiring for both full-time and part-time positions. The role emphasizes delivering outstanding customer service, educating clients on Total Body Care, and booking services with an emphasis on growing our member base.

You will support daily clinic flow, respond to inquiries, and help clients choose services and homecare products. We offer competitive pay, bonuses where applicable, and a comprehensive benefits package for full-time staff.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills; able to build guest relationships.
• Knowledge of massage and skin care services is helpful.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Total Body Care and Wellness Program; book services and retail.
• Manage clinic flow: greet clients, schedule services, answer calls and respond to emails.
• Grow and retain a client base in person and via phone/email outreach.

Skills

Customer service

Sales experience

Math skills

Computer skills

People skills

Product knowledge

Job description

Massage Envy Bayside is hiring for both full-time and part-time positions. The role emphasizes delivering outstanding customer service, educating clients on Total Body Care, and booking services with an emphasis on growing our member base.

You will support daily clinic flow, respond to inquiries, and help clients choose services and homecare products. We offer competitive pay, bonuses where applicable, and a comprehensive benefits package for full-time staff.