Wellness Clinic Manager

Massage Envy; New York (NY); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Competitive base pay

Bonuses and commissions

Matching 401(k) for full-time

Paid time off for full-time

Employee referral bonus program

Employee Assistance Program

Flexible schedule

Product/service training

Free massage, skincare or stretch each

Free massage, skincare or stretch—per月

Discounts on products

Job summary

Massage Envy Bayside is seeking a full-time leader to drive wellness services and member engagement. You will manage daily operations, coach staff, and maintain high client care standards in a fast-paced spa setting.

You will foster a strong team culture, meet performance goals, handle member challenges, and collaborate across departments. Management or sales experience in personal services is preferred; comprehensive training is provided.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

Customer service

Team coaching

Job description

Massage Envy Bayside is seeking a full-time leader to drive wellness services and member engagement. You will manage daily operations, coach staff, and maintain high client care standards in a fast-paced spa setting.

You will foster a strong team culture, meet performance goals, handle member challenges, and collaborate across departments. Management or sales experience in personal services is preferred; comprehensive training is provided.