Wellness Concierge & Flexible Schedule Specialist

Massage Envy; League City (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Healthcare coverage

401(k) matching

Paid time off

Referral program

Employee assistance program

Flexible schedule

Training

Free monthly service

Product discounts

Job summary

Massage Envy Bay Colony is hiring to support wellness journeys with a focus on customer care and total body services. Roles include retail and service bookings, client education, and maintaining a smooth clinic flow.

We offer a competitive base pay of $12.00/hour, bonuses, commissions, and full-time benefits such as healthcare, 401(k), PTO, and training. Flexible scheduling and a monthly free service are provided to team members.

Qualifications

• Spa experience is preferred.
• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Sales skills

Multitasking

People skills

Math skills

Computer skills

Tools

POS systems

Job description

Massage Envy Bay Colony is hiring to support wellness journeys with a focus on customer care and total body services. Roles include retail and service bookings, client education, and maintaining a smooth clinic flow.

We offer a competitive base pay of $12.00/hour, bonuses, commissions, and full-time benefits such as healthcare, 401(k), PTO, and training. Flexible scheduling and a monthly free service are provided to team members.