Wellness Event Specialist Oak Brook Illinois

TVG-Medulla, LLC; Oak Brook (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Bi-Weekly pay cycle

401(k) Retirement Savings Program with

Health & Wellness Perks

Life and disability insurance options

Paid time off (holidays, vacation, etc

Job summary

TVG-Medulla, LLC is seeking an Events Coordinator to confirm event details with client organizations, process sponsorship applications, invoices, insurance forms, and payment records, and keep all records up to date in Salesforce.

You will coordinate with the Business Development and Wellness Event Coordinators, follow up on leads, manage contracts and approvals, and ensure a smooth, high‑quality experience for customers while upholding company values.

Qualifications

• High computer literacy including Outlook, Excel, and Salesforce.
• Strong phone presence with engaging personality.
• Strong verbal/written communication and people skills.
• Highly detailed and quick at completing tasks.
• Ability to multi-task, prioritise and manage time effectively.
• Persistent with a positive attitude.

Responsibilities

• Confirm event details with client organizations (date, time, location, setup instructions).
• Process paperwork including sponsorship applications, invoices, insurance forms, and payment records.
• Keep event records and updates accurate and up-to-date in Salesforce CRM.
• Coordinate with the Business Development and Wellness Event Coordinators.
• Track and communicate changes in event status or logistics quickly and clearly.
• Handle payment processing and follow up on approvals, contracts or signatures.
• Follow up with inbound event leads and assist with identifying new event opportunities.
• Maintain ongoing communication with event contacts to support long-term partnerships.
• Ensure a smooth experience for all parties involved by staying organized and proactive.
• Offer quality services to consumers over the phone and schedule wellness events.
• Exceed our customers’ expectations by listening and providing wellness solutions.
• Be a part of enhancing overall team performance while maintaining and exceeding individual expectations.
• Uphold and demonstrate our company core values, tenets, and commitments.

Skills

Phone presence

Verbal communication

Written communication

Attention to detail

Time management

Multitasking

Positive attitude

Tools

Outlook

Excel

Salesforce

Job description

Job Description

Essential Functions and Responsibilities

• Confirm event details with client organizations (date, time, location, setup instructions).

• Process paperwork including sponsorship applications, invoices, insurance forms, and payment records.

• Keep event records and updates accurate and up-to-date in our CRM (Salesforce).

• Coordinate with the Business Development and Wellness Event Coordinators

• Track and communicate any changes in event status or logistics quickly and clearly.

• Handle payment processing and follow up on necessary approvals, contracts, or signatures.

• Follow up with inbound event leads and assist with identifying new event opportunities.

• Maintain ongoing communication with event contacts to support long-term partnerships.

• Ensure a smooth experience for all parties involved by staying organized and proactive.

• Offer quality services to consumers over the phone and schedule wellness events.

• Exceed our customers’ expectation s by listening and providing wellness solutions.

• Be a part of enhancing overall team performance while maintaining and exceeding individual expectations.

• Uphold and demonstrate our company core values, tenets, and commitments.

Qualifications:

Qualifications

Minimum Qualifications

• High computer literacy, including but not limited to Outlook, Excel, and Salesforce
• Strong phone presence/engaging personality
• Strong verbal/written communication and people skills
• Highly detailed and quick at completing tasks.
• Ability to multi-task, prioritize and manage time effectively.
• Persistent with a positive attitude

Preferred Qualifications

• Familiarity with outbound call efforts or lead follow-up.
• Skillful with multi-tasking, computer navigation, and typing.
• Experience with Customer Service/Customer Success/Call Center
• Driven to succeed and pursue excellence in a team environment.

Job Competencies

• Strong problem identification and objections resolution skills
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills
• Excellent listening skills
• Strong written communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm

Benefits

• Compensation Perks:
• Bi -Weekly pay cycle.
• 401(k) Retirement Savings Program with employer discretionary matching.
• Health & Wellness Perks:
• Medical, dental, and vision insurance.
• Life and disability insurance options.
• Work-Life Balance:
• Paid time off (holidays, vacation, sick days).

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Compensation:

$41,600-$41,600 per year