Wellness Event Coordinator

TVG-Medulla, LLC; Oak Brook (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

TVG-Medulla LLC is seeking Wellness Event Coordinators to support our corporate location in Oak Brook, IL. You will coordinate event details, process sponsorship paperwork and payments, and manage communications between the Business Development Team, Wellness Sales Representatives, and clients to ensure successful events.

The role involves outbound sales activities, nurturing customer relationships, and driving opportunities through lead follow-up and cold outreach, all while maintaining

Qualifications

• High computer literacy, including Outlook, Excel, and Salesforce.
• Strong phone presence/engaging personality.
• Strong verbal/written communication and people skills.
• Highly detailed and quick at completing tasks.
• Ability to multi-task, prioritize and manage time effectively.
• Persistent with a positive attitude.

Responsibilities

• Communicate with client organizations to confirm event details.
• Process event paperwork including sponsorship applications, invoices, payments, insurance information requests, etc.
• Maintain accurate event and activity records in the CRM (Salesforce)
• Nurture and cultivate existing and new customer relationships and coordinate events to ensure future business and community event relationships.
• Work directly with the WSR team to provide event updates as requested and communicate any changes in event status or setup instructions.
• Work directly with internal management team to ensure prompt execution of deliverables (payment processing, approvals, contract signatures etc.)
• Execute outbound sales calls and provide solutions and recommendations for potential customers while managing a customer pipeline through proper lead management and effective outbound follow-up.
• Develop sales opportunities by researching and identifying potential accounts, while driving sales results thru the events set up from accounts.
• Offer quality services to consumers over the phone and schedule wellness events.
• Exceed our customers’ expectation s by listening and providing wellness solutions.
• Be a part of enhancing overall team performance while maintaining and exceeding individual expectations.
• Uphold and demonstrate our company core values, tenets, and commitments.

Skills

Phone presence

Verbal communication

Written communication

Attention to detail

Time management

Multitasking

People skills

Positive attitude

Persistent

Tools

Salesforce

Excel

Outlook

Job description

Job Description

TVG-Medulla LLC is seeking Wellness Event Coordinators (WEC) **** for our corporate location in Oak Brook, IL. Our Wellness Event Coordinators **** work within our sales department to ensure the success of Chiro One Wellness Center’s patient acquisition events by confirming event details (such as date, time location, set-up instructions), processing payments for sponsorship fees, and identifying and prospecting new event opportunities through inbound lead follow-ups and outbound cold calls and emails. The WEC manages essential communications between the Business Development Team (who schedule the events), the Wellness Sales Representatives (WSR) team (who execute the events), and the Client to maintain customer satisfaction and event success.

Essential Functions and Responsibilities

• Communicate with client organizations to confirm event details.
• Process event paperwork including sponsorship applications, invoices, payments, insurance information requests, etc.
• Maintain accurate event and activity records in the CRM (Salesforce)
• Nurture and cultivate existing and new customer relationships and coordinate events to ensure future business and community event relationships.
• Work directly with the WSR team to provide event updates as requested and communicate any changes in event status or setup instructions.
• Work directly with internal management team to ensure prompt execution of deliverables (payment processing, approvals, contract signatures etc.)
• Execute outbound sales calls and provide solutions and recommendations for potential customers while managing a customer pipeline through proper lead management and effective outbound follow-up.
• Develop sales opportunities by researching and identifying potential accounts, while driving sales results thru the events set up from accounts.
• Offer quality services to consumers over the phone and schedule wellness events.
• Exceed our customers’ expectation s by listening and providing wellness solutions.
• Be a part of enhancing overall team performance while maintaining and exceeding individual expectations.
• Uphold and demonstrate our company core values, tenets, and commitments.

Qualifications

Minimum Qualifications

• High computer literacy, including but not limited to Outlook, Excel, and Salesforce
• Strong phone presence/engaging personality
• Strong verbal/written communication and people skills
• Highly detailed and quick at completing tasks.
• Ability to multi-task, prioritize and manage time effectively.
• Persistent with a positive attitude

Preferred Qualifications

• Business Development or sales experience.
• Skillful with multi-tasking, computer navigation, and typing.
• Experience with Customer Service/Customer Success/Call Center
• Driven to succeed and pursue excellence in a team environment.

Job Competencies

• Strong problem identification and objections resolution skills
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills
• Excellent listening skills
• Strong written communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm

Additional Information

All your information will be kept confidential according to EEO guidelines.

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.