Wellness Concierge & Membership Specialist

The Joint Chiropractic; Broomfield (CO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

The Joint Chiropractic in Broomfield-Westminster, CO seeks a Wellness Coordinator to join our patient-centered team. This full-time front desk role focuses on greeting patients, scheduling, and promoting wellness plans in a fast-paced clinic environment.

We value energetic, service-minded individuals who can drive patient experience, support clinic growth, and work well with chiropractors and staff. This is a full-time position with opportunities for growth within The Joint network.

Qualifications

• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated in a goal-driven environment.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Computer skills

Multitasking

Team spirit

Education

High school diploma or equivalent

Job description

The Joint Chiropractic in Broomfield-Westminster, CO seeks a Wellness Coordinator to join our patient-centered team. This full-time front desk role focuses on greeting patients, scheduling, and promoting wellness plans in a fast-paced clinic environment.

We value energetic, service-minded individuals who can drive patient experience, support clinic growth, and work well with chiropractors and staff. This is a full-time position with opportunities for growth within The Joint network.