Wellness Coordinator

PRECISION WELLNESS LLC; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Home office stipend

Job summary

Precision Wellness LLC in Springfield, MO is seeking a warm, dependable Wellness Coordinator to be the first impression for guests and to keep the studio day running smoothly. You will manage front desk flow, answer calls, explain services and memberships, and ensure a calm, polished guest experience from arrival to departure.

In this role you’ll coordinate appointments, support rebooking, and handle data entry and bookings with attention to detail.

Qualifications

• Excellent communication and a warm, professional demeanor.
• Ability to welcome guests with warmth and handle inquiries clearly.
• Strong organizational skills and attention to detail.
• Experience with scheduling software and data entry is a plus.

Responsibilities

• Greet guests, answer calls, and explain services and memberships.
• Coordinate appointments and support check-in/out with accuracy.
• Maintain a calm front desk environment and assist team as needed.
• Manage data entry and scheduling updates efficiently.

Skills

Verbal & written communication

Customer service

Time management

Calendar management

Data entry

Proactive problem solving

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Home office stipend

Who We Are

At Precision Wellness, we help people leave better than they arrived.

That mission shapes everything we do - from the way we greet guests at the front desk to the way we support them between visits. We are a high-end wellness studio blending massage therapy, yoga, esthetics, and advanced wellness technology to help people move better, feel stronger, and feel more like themselves again.

We are not here for hype, pressure, or one-size-fits-all care. We believe in calm, personalized service, real results, and thoughtful follow-through. When we lead with value, integrity, and genuine support, we earn trust - and that trust is what helps us grow.

As a Wellness Coordinator, you are often the first impression of Precision Wellness and a big part of what makes the experience feel clear, calm, and personal from the moment someone reaches out.

What You'll Do as a Wellness Coordinator:

Create a warm, polished, and highly organized guest experience while protecting the flow of the day, supporting the team, and helping each client feel welcomed, cared for, and confident in what comes next.

Guest Experience + Front Desk Flow

You will help every visit feel smooth, professional, and personal.

This includes:

• Welcoming guests with warmth, gratitude and professionalism.
• Answering calls, texts, and messages with clarity and care
• Helping guests understand services, memberships, scheduling options, and next steps
• Supporting check-in and check-out flow with accuracy and efficiency
• Creating a front desk environment that feels calm, clean, and inviting

Scheduling + Coordination

You will:

• Coordinate appointments with attention to provider fit, timing, and service flow
• Support rebooking, membership visits, and continuity of care
• Help prevent scheduling errors, gaps, and unnecessary confusion
• Communicate clearly with providers and team members throughout the day
• Anticipate needs and solve small issues before they become bigger ones

Client Support + Studio Operations

You will play a key role in helping the studio run smoothly behind the scenes.

• Assist clients with questions about services, appointments, memberships, and policies
• Complete data entry and booking updates accurately
• Support daily operational tasks that keep the front desk organized and efficient
• Adapt quickly when the day shifts, while staying calm and professional
• Help create a guest experience that is thoughtful, personal and red carpet.

What We're Looking For

We are looking for someone who is warm, dependable, and genuinely loves taking care of people while keeping things running smoothly.

The Qualities That Matter Most

• A warm and positive presence
• Empathy and emotional awareness
• Professionalism and strong personal accountability
• Proactive, service-minded energy
• The ability to stay calm, kind, and clear under pressure

Skills + Strengths

• Strong verbal and written communication
• Excellent active listening and professional phone etiquette
• Organization and time management
• Comfort managing calendars, bookings, and multiple priorities at once
• Technical confidence with scheduling software, Microsoft Office, and data entry
• Adaptability in a fast-moving environment
• Attention to detail and follow-through
• Dependability and the ability to work independently when needed

Why Precision Wellness

This is a place for people who want their work to matter.

A place where hospitality and professionalism go hand in hand.
A place where details matter because people matter.
A place where the front desk is not \"just admin\" - it is part of the care experience.
A place where you can grow, contribute, and be part of something thoughtful and high-standard.

Precision Wellness is an equal opportunity employer.

We hire for character, competence, and coachability.