Wellness (Fitness) Coordinator

Crossroads-Ymca-; Crown Point (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Crossroads YMCA is seeking a Coordinator to support wellness programs and staff in a community-centered environment. You will assist in program operation, development, and participant satisfaction, while focusing on member retention and safety.

The role involves supervising staff, onboarding, training, coaching, and payroll tasks, with direct service makeup of about 80% of duties. CPR/First Aid is required and certification updates are encouraged.

Qualifications

• Minimum 1–2 years related experience preferred.
• Current CPR/First Aid certification.
• Able to lift up to 50 lbs and demonstrate exercises.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Supports program operation and expansion within the community.
• Provides 80% direct service and shift supervision.
• Recruits, hires, trains, and coaches team members.
• Conducts team feedback, corrective actions, and evaluations.
• Schedules and processes payroll functions.
• Gives fitness demonstrations and explanations to members and guests.
• Responds to member/inquiry/complaints in a timely manner.

Skills

Interpersonal skills

Communication skills

Problem solving

Education

YMCA personal trainer certification

Group exercise instructor certification

Y-USA Strength & Conditioning

Y-USA Foundations of Group Exercise

Tools

Office 365

Job description

Pay starts at $17.00 per hour and up based on experienceLove fitness? Turn your passion into a career where you'll help keep our wellness programs running strong!POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The coordinator is responsible for but not limited to: assisting in program operation, program development and growth, participant satisfaction, member and staff retention and safety, staff supervision, onboarding, training, and coaching. As a Coordinator at the Y, you lead an environment that is inviting and serves all.ESSENTIAL FUNCTIONS:Supports department to establish new program activities and expansion within the community in accordance with strategic and operating plans.Adheres to the organizations policies and procedures.Provides shift supervision while working 80% of time as direct service.Assists in recruiting, hiring, training, development of team members.Conducts team member feedback, corrective actions, and evaluations.Schedules and processes payroll functions.Provide fitness and equipment demonstrations and explanations for members and guests.Supports campaign efforts and donor engagement in the community and team members.Models relationship building in all interactions through Listen First.Responds to all member and community inquires and/or complaints in a timely manner.Performs other duties as assigned.TECHNICAL FUNCTIONS:Maintain CPR/First Aid certificationResponsible for following basic principles of exercise science, consistently complying with guidelines set by the YMCA and other nationally recognized fitness organizations.Respond to members to support wellness goals related to healthy living.Refrain from writing diets prescribing supplements or diagnosing/curing any type of injury or illness. Always referring members to a doctor when needed if health or well-being is questioned.YMCA COMPETENCIES (Team Leader):The National YMCA Mission:To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.Personal Growth: Shares new insights. Facilitates change/ models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.WORK ENVIRONMENT & PHYSICAL DEMANDS:Visual, auditory, and verbal ability to communicate effectively.Must have high level of alertness, concentration, and initiative.Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.Maintain a neat and professional appearance at all times.Potential extreme heat during peak summer months.QUALIFICATIONS:Minimum 1-2 years related experience preferred.Maintain current nationally recognized and YMCA approved personal training and/or group exercise instructor certification(s).Acquire equivalent Y-USA Strength and Conditioning and/or Y-USA Foundations of Group Exercise certifications within 30 days.Ability to relate effectively to diverse groups of people from all social and economic segments of the community.Excellent interpersonal, communication, and problem-solving skills.Able to work independently and with minimal supervision. Organized and detail oriented.Adept computer skills in Office 365.Must be able to work flexible hours including evenings, weekend, and holidays. Required to be On-Call with predetermined schedule.Ability to respond to safety and emergency situations.