Health and Wellness Wellness Coach

YMCA of Metropolitan Fort Worth; Granbury (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

YMCA of Metropolitan Fort Worth is seeking a Member Wellness Coach to interact with new and existing members, guiding them toward health and well-being goals. The role creates a welcoming environment for members of diverse backgrounds and abilities and supports participation in YMCA wellness programs.

You will coach and monitor progress, answer health-related questions, build relationships, and help members connect with group exercise communities while adhering to YMCA policies and maintaining

Qualifications

• High school graduate or equivalent preferred.
• Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid.
• Ability to relate effectively to diverse groups of people from all backgrounds.
• Must complete required Y-USA trainings within first 30 days of employment.

Responsibilities

• Coach members in support of their desired behavior change and monitor progress toward goals.
• Answer questions from members to support health and wellness goals.
• Build authentic relationships with members and connect them with group exercise communities.
• Use tools and handouts to increase member knowledge of wellness programs.
• Conduct post-enrollment interviews to understand members' well-being goals and needs.
• Maintain and clean equipment as scheduled.
• Follow YMCA policies and procedures; respond to emergencies.
• Attend all staff meetings.
• Perform other duties as assigned.

Skills

Coaching

Customer service

Communication

Diversity inclusion

Education

High school diploma or GED

Job description

Position Summary

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Interacts with new and existing members to help them in achieving their health and well-being goals. Creates a welcoming environment for all members of all backgrounds and abilities.

Position Summary

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Interacts with new and existing members to help them in achieving their health and well-being goals. Creates a welcoming environment for all members of all backgrounds and abilities.

Essential Functions

• Coach members in support of their desired behavior change. Regularly checks on members’ progress in meeting personal and program goals.
• Answers questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of wellness and trends to provide effective information and support to members.
• Builds effective, authentic relationships with members; helps members connect with each other and the YMCA. Introduces new members to group exercise communities based their health and well-being goals.
• Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.).
• May conduct post-enrollment interviews to understand new members’ definition of well-being, personal goals, cultural background, healthcare needs, diverse abilities and interests and develops plans to meet their individual needs.
• Maintains and cleans equipment according to the schedule or as requested by supervisor.
• Follows YMCA policies and procedures; responds to emergency situations.
• Attends all staff meetings.
• Performs other duties as assigned.

YMCA COMPETENCIES (Leader)

• Community- Demonstrates a desire to serve others and fulfill community needs.
• Inclusion- Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
• Relationships- Builds rapport and relates well to others.
• Influence- Seeks first to understand the other person’s point of view and remains calm in challenging situations.
• Communication- Listens for understanding and meaning; speaks and writes effectively.
• Developing Others- Takes initiative to assist in developing others.
• Innovation- Embraces new approaches and discovers ideas to create a better member experience.
• Quality Results- Strives to meet or exceed goals and deliver a high-value experience for members.
• Change Capacity- Demonstrates an openness to change and seeks opportunities in the change process.

Qualifications

• High school graduate or equivalent preferred.
• Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Must complete required Y-USA trainings within first 30 days of employment.

Work Environment & Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform all physical aspects of the position, including walking, standing, bending, reaching, and lifting.