Wellness Coordinator

Upstream Functional Medicine; Colorado Springs (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

IRA matching

Bonus opportunities

Wellness program

4-day clinic week

Job summary

Upstream Functional Medicine in Colorado Springs seeks a Wellness Coordinator to support clients and clinic operations daily. This in-person, full-time role emphasizes creating a warm, organized, and efficient experience for every visit.

You’ll manage onboarding, scheduling, communications, inventory, and events, while collaborating with a close-knit team. A proactive, service-minded mindset and comfort with scheduling systems are essential.

Qualifications

• 2+ years of administrative, customer service, healthcare, wellness, or client-facing experience.
• Experience in a medical, chiropractic, wellness, fitness, or healthcare environment preferred.
• Strong organizational and communication skills.
• Proficiency with computers, scheduling systems, email, and social media.
• Bachelor’s degree preferred, but not required.

Responsibilities

• Preserve a warm, welcoming clinic environment.
• Maintain smooth clinic flow and daily operational organization.
• Support onboarding and nurture communication with prospective and new clients.
• Manage client communications via phone, email, voicemail, and secure messaging.
• Coordinate scheduling, appointment prep, check-ins, and checkouts.
• Prepare charts, labs, and materials for provider appointments.
• Assist with inventory, office supplies, and administrative tasks.
• Support workshops, events, and occasional evening events.
• Assist with social media engagement and community interaction.

Skills

Highly organized

Detail oriented

Warm, professional

Service-minded

Strong communicator

Follow-through

Multitasking

Tech-savvy

Wellness passion

Team collaboration

Education

Bachelor’s degree preferred

Job description

Wellness Coordinator / Clinic Administrative Coordinator

Full-Time | In-Person

Upstream Functional Medicine is a leading functional medicine clinic in Colorado Springs focused on helping clients achieve long-term healing through lifestyle transformation and root-cause healthcare. We value excellence, authenticity, accountability, growth, humility, service, and purpose in everything we do.

We are looking for a highly organized, people-oriented Wellness Coordinator to help create an exceptional experience for our clients while supporting the day-to-day operations of our growing clinic.

This role is ideal for someone who thrives in a fast-paced environment, communicates with warmth and professionalism, enjoys administrative coordination, and has a passion for helping people improve their lives through health and wellness.

What You’ll Do

As a Wellness Coordinator, you’ll play a central role in supporting both clients and clinic operations by:

• Preserving a warm, welcoming clinic environment
• Helping maintain smooth clinic flow and daily operational organization
• Supporting prospective and new clients through onboarding and nurture communication
• Managing client communication through phone, email, voicemail, and secure messaging
• Coordinating scheduling, appointment preparation, check-ins, and checkouts
• Preparing charts, labs, and materials for provider appointments
• Assisting with inventory, supplements, office supplies, and administrative tasks
• Supporting workshops, events, and occasional evening events
• Assisting with social media engagement and community interaction

What We’re Looking For

The ideal candidate is:

• Highly organized and detail-oriented
• Warm, professional, and service-minded
• A strong communicator with excellent follow-through
• Comfortable balancing multiple priorities in a fast-paced environment
• Positive, adaptable, and solution-oriented
• Tech-savvy and comfortable learning new systems
• Passionate about wellness, personal growth, and helping others
• Able to work collaboratively within a close-knit team culture

Success in This Role Looks Like

• Anticipating needs before problems arise
• Thinking critically and making sound decisions in a fast-moving environment
• Managing and prioritizing multiple streams of information without losing attention to detail
• Creating organization and clarity from complex situations
• Identifying operational inefficiencies and helping improve systems and workflows
• Taking ownership instead of waiting for direction
• Communicating proactively with both clients and team members
• Remaining calm, thoughtful, and solution-oriented under pressure

We are not simply looking for someone who can complete tasks — we are looking for someone who can think critically, identify patterns, solve problems proactively, and help create better systems as the clinic grows.

Preferred Qualifications

• 2+ years of administrative, customer service, healthcare, wellness, or client-facing experience
• Experience in a medical, chiropractic, wellness, fitness, or healthcare environment preferred
• Strong organizational and communication skills
• Proficiency with computers, scheduling systems, email, and social media
• Bachelor’s degree preferred, but not required
• 4-day clinic week after onboarding/training completion
• Paid time off
• Matching IRA contributions up to 3%
• Bonus opportunities
• Employee Functional Medicine Wellness Program
• Positive, growth-oriented team culture

About Upstream Functional Medicine

This role is more than administrative support. We are looking for a proactive thinker who can process information quickly, anticipate needs, solve problems, and help create exceptional systems and experiences for both clients and team members.