Wellness Concierge: Spa Guest Guide

Appellation Hotels; Healdsburg (CA); On-site; USD 25,003 - 35,610; Full time

Job summary

Appellation Hotels in Healdsburg is looking for a dedicated Spa Attendant to enhance guests' wellness experiences. This role involves welcoming guests, managing appointments, and providing product recommendations to ensure meaningful visits.

The ideal candidate will thrive in a service environment, possess strong organizational skills, and enjoy helping guests. Previous experience in wellness or hospitality is preferred, with opportunities for learning and growth in the new hotel brand set to launch in 2025.

Qualifications

• Prior experience in a spa, salon, wellness, retail, or medical front office setting preferred.
• Strong communication and organizational skills.
• Comfortable with technology, including booking software and point-of-sale systems.

Responsibilities

• Greet guests warmly and genuinely to create a welcoming first impression.
• Manage appointments and daily scheduling.
• Provide recommendations on retail products and spa services.

Skills

Service orientation

Multitasking

Communication skills

Customer service experience

Comfort with technology

Education

Experience in spa, salon, wellness, or retail

Job description

Appellation Hotels in Healdsburg is looking for a dedicated Spa Attendant to enhance guests' wellness experiences. This role involves welcoming guests, managing appointments, and providing product recommendations to ensure meaningful visits.

The ideal candidate will thrive in a service environment, possess strong organizational skills, and enjoy helping guests. Previous experience in wellness or hospitality is preferred, with opportunities for learning and growth in the new hotel brand set to launch in 2025.