Wellness Concierge & Client Experience Lead

Icebox Cryotherapy Jacksonville; Jacksonville (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Training provided

Employee discount

Complimentary Icebox Membership

Flexible schedule

Free uniforms

Wellness resources

Job summary

Icebox Cryotherapy Studio in Jacksonville is seeking a Part-Time Wellness Coordinator to deliver exceptional client experiences. You will educate clients on services, uphold Icebox customer service standards, and support branding and culture at the Hodges Pointe location.

The role emphasizes health and wellness passion, strong communication, and the ability to multitask in a fast-paced studio environment. Flexible schedule and fitness-minded team culture are highlighted.

Qualifications

• Strong work ethic, integrity and professional demeanor.
• Solid verbal and written communication skills.
• Ability to multi-task and manage client concerns.
• Ability to work in a team environment.
• Health & Fitness-minded people strongly preferred.
• High energy and motivated personality.
• Overall basic knowledge of health and wellness.
• Thrives in multitasking environments.
• Punctual, reliable and excels in time management.
• Ability to lift 50 lbs.

Responsibilities

• Ensure ICEBOX branding and culture through consistency in actions.
• Create relationships with clients to personalize their experience.
• Promote and educate clients on company products and culture.
• Provide and maintain the highest level of customer service.
• Proactively attend to clients to ensure quality service.
• Answer customer queries regarding services.
• Recommend and select services and packages.
• Maintain the cleanliness of the studio.

Skills

Strong work ethic

Verbal & written communication

Multi-tasking

Teamwork

Health & fitness minded

High energy

Time management

Punctual & reliable

Physical stamina (lift 50 lbs)

Job description

Icebox Cryotherapy Studio in Jacksonville is seeking a Part-Time Wellness Coordinator to deliver exceptional client experiences. You will educate clients on services, uphold Icebox customer service standards, and support branding and culture at the Hodges Pointe location.

The role emphasizes health and wellness passion, strong communication, and the ability to multitask in a fast-paced studio environment. Flexible schedule and fitness-minded team culture are highlighted.