Wellness & Community Engagement Director

YMCA of Southeastern North Carolina; Clinton (NC); Sur place; USD 54 000 - 74 000; Plein temps

Résumé du poste

The YMCA of Southeastern North Carolina is seeking a Health & Wellness Associate Engagement Director to lead health, wellness, and cause-driven programs that advance the YMCA’s mission. You will supervise staff, engage members, manage operations, and foster an inclusive environment across branches.

You will develop and monitor budgets, support fundraising efforts, and collaborate with community partners to strengthen youth development, healthy living, and social responsibility initiatives.

Qualifications

• High school diploma and minimum of 2 years in fitness programming and supervisory experience
• Ability to obtain Personal Training Certification and GroupEx Certification within 1 year
• Excellent oral and written communication skills
• Interpersonal & coaching skills
• CPR/First Aid Certification within 30 days
• Ability to respond to safety and emergency situations
• Computer Skills in Microsoft Office, Paylocity, MemberWorks, SGA

Responsabilités

• Provide exceptional customer service to members, staff, volunteers, and guests by building positive relationships, communicating effectively, responding to inquiries promptly, and demonstrating Listen First skills.
• Support and advance the YMCA’s mission of Youth Development, Healthy Living, and Social Responsibility while modeling the core values of Caring, Honesty, Respect, and Responsibility.
• Develop, implement, and maintain branch-specific health, wellness, and cause-driven programs for all ages. Monitor participation, compile statistics, evaluate effectiveness, and identify opportunities for continuous improvement.
• Recruit, hire, train, supervise, schedule, and develop department employees and volunteers. Provide coaching, performance feedback, and evaluations while fostering engagement, retention, and alignment with the YMCA’s mission.
• Lead, direct, or instruct activities, classes, and shifts as needed to ensure program continuity, adequate staffing, and effective daily operations.
• Build and monitor the annual Healthy Living budget, review expenditures, implement adjustments as appropriate, and assist with annual budget development, financial planning, and responsible resource allocation.
• Support the YMCA’s annual campaign by recruiting campaigners, participating in planning committees, developing staff and volunteer ambassadors, strengthening donor relationships, and communicating community needs, YMCA initiatives, and impact.
• Support marketing and promotional efforts by maintaining accurate website and program information, representing the YMCA at community events, delivering presentations, and promoting awareness of its charitable mission, programs, services, and impact.
• Build and maintain collaborative relationships with YMCA branches, directors, community organizations, and educational partners. Develop internship opportunities and support shared initiatives that advance the YMCA’s mission.
• Promote an inclusive environment where members, staff, volunteers, and guests feel welcomed, respected, and valued.
• Ensure programs, activities, and departmental operations meet established YMCA standards for quality, safety, and risk management.
• Collaborate with branch leadership to maintain a clean, safe, and welcoming environment. Coordinate daily cleanliness needs and support quarterly deep-cleaning, preventative maintenance, and facility improvement efforts.
• Understand and comply with YMCA policies, procedures, and guidelines, including employee, director, and department handbooks, emergency response plans, and Human Resources, Finance, and payroll requirements.
• Participate in management team meetings, assigned committees, special events, and branch initiatives.
• Pursue ongoing professional growth through training, research, conferences, and other learning opportunities.

Description du poste

The YMCA of Southeastern North Carolina is seeking a Health & Wellness Associate Engagement Director to lead health, wellness, and cause-driven programs that advance the YMCA’s mission. You will supervise staff, engage members, manage operations, and foster an inclusive environment across branches.

You will develop and monitor budgets, support fundraising efforts, and collaborate with community partners to strengthen youth development, healthy living, and social responsibility initiatives.