Wellness Clinic Manager: Guest Care & Growth

Massage Envy by JEM Wellness Brands; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Company contributed medical insurance

Vision, Dental, Accident, Disability,

401(k) retirement plan

Paid Time Off

Pet insurance discount

Flexible schedule

Product/service training

Employee Assistance Program

40% off all products

Career advancement

Job summary

Massage Envy in Tampa, FL is seeking a Sales Associate to join our team at 1821 Bruce B Downs Blvd. This role emphasizes outstanding customer service, educating clients on Total Body Care, booking services, and promoting homecare retail purchases.

Compensation ranges from $14–$20 per hour, with a friendly, supportive team culture. The position offers a comprehensive benefits package for full-time team members, including medical, vision, dental, 401(k), PTO, and training opportunities.

Qualifications

• Must be 18 years or older.
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Mathematics

Computer skills

People skills

Education

High school diploma

Job description

Massage Envy in Tampa, FL is seeking a Sales Associate to join our team at 1821 Bruce B Downs Blvd. This role emphasizes outstanding customer service, educating clients on Total Body Care, booking services, and promoting homecare retail purchases.

Compensation ranges from $14–$20 per hour, with a friendly, supportive team culture. The position offers a comprehensive benefits package for full-time team members, including medical, vision, dental, 401(k), PTO, and training opportunities.