Wellness Clinic Front Desk Specialist

Socket.dev; Seattle (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Wellness discounts

Commission opportunities

Thorough training

Employee wellness perks

Job summary

Dreamclinic Roosevelt in Queen Anne seeks a Front Desk Administrator to be the first and last impression for clients, handling check-ins, scheduling, payments, and inquiries with warmth and efficiency.

The full-time role requires organizational excellence, a proactive service mindset, and comfort with insurance basics. This position offers evenings/weekends and opportunities for commission, supporting a welcoming clinic culture.

Qualifications

• Empathy, professionalism, and a can-do attitude in client interactions.
• Enthusiasm for holistic wellness and curiosity about massage and insurance.
• Ability to work in a collaborative, diverse environment.
• Comfort with change and growth opportunities.

Responsibilities

• Client Experience: Foster a friendly, professional environment for clients in person, on the phone, or via text and email.
• Scheduling & Payments: Book appointments, process payments, and manage paperwork with accuracy.
• Clinic Presentation: Keep front desk, lobby, and shared spaces tidy and inviting at all times.
• Team Collaboration: Work with administrators across three Dreamclinic locations for seamless operations.
• Respond to phone calls, emails, and texts promptly and thoughtfully.
• Check clients in and out efficiently for a smooth experience.
• Create invoices and handle payments with care and accuracy.
• Assist clients in booking and rescheduling appointments.
• Explain treatment styles, memberships, and promotions (training provided).
• Provide basic insurance information (training provided).
• Collaborate with team via internal chat system.
• Maintain cleanliness of restrooms and shared areas.
• Restock supplies to keep operations running smoothly.

Skills

Client service

Scheduling

Payments

Front desk

Team collaboration

Empathy

Tech-savvy

Detail-oriented

Job description

Dreamclinic Roosevelt in Queen Anne seeks a Front Desk Administrator to be the first and last impression for clients, handling check-ins, scheduling, payments, and inquiries with warmth and efficiency.

The full-time role requires organizational excellence, a proactive service mindset, and comfort with insurance basics. This position offers evenings/weekends and opportunities for commission, supporting a welcoming clinic culture.